1. Introduction and Scope

When we refer to “we,” “our,” or “us” in this policy, we are referring to Easy Mobile Tech the company which processes your order. Easy Mobile Tech will be the data processor and the data controller of any such Personal Data.

This Privacy Policy describes how Easy Mobile Tech collects, uses and discloses your personal information and data (“Personal Data”).

1.1. By using the website, registering your details on any of the services provided by Easy Mobile Tech, you consent to the collection and use of your Personal Data in the manner and for the purposes described in this Privacy Policy.

1.2. If you have any questions about the collection or use of your Personal Data through the Website or if you would like Easy Mobile Tech to remove your Personal Data from Easy Mobile Tech database or if you no longer wish to receive information about our products and services, you should contact Easy mobile Tech by e-mail to data@easymobiletech.com who will deal with your query within 5 working days.

1.3. Easy Mobile Tech may collect and process the following Personal Data about you:

a. information that you provide by filling in any forms/boxes or chat functionality on the Website. This includes information provided at the time of registering to use the Website, subscribing to Easy Mobile Tech service, posting material or requesting further services. Easy Mobile Tech may also ask you for information when you enter a competition or promotion and when you report a problem with the Website;

b. If you contact us, Easy Mobile Tech may keep a record of that correspondence;

c. Easy Mobile Tech may also ask you to complete surveys that Easy Mobile Tech uses for research purposes, although you do not have to respond to them; and.

d. details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Easy Mobile Tech own billing purposes or otherwise and the resources that you access.

2. Use and Storage of Personal Data

2.1. All Personal Data will be treated as strictly confidential, stored in a secure fashion and used by Easy Mobile Tech solely for purposes related to the use of Easy Mobile Tech or otherwise in accordance with this Privacy Policy. More specifically, Easy Mobile Tech need to use your Personal Data to process your order, your Personal Data will be used in the following ways:

1. to register you with the Website and to administer the Website services;
2. to carry out Easy Mobile Tech obligations arising from any contracts entered into between you and Easy Mobile Tech;
3. to help improve Easy Mobile Tech;
4. to help improve the content of the Website and the service Easy Mobile Tech offers to users of the Website;
5. to ensure that content from the Website is presented in the most effective manner for you and for your computer or device;
6. for internal audit purposes.

2.2 If you have opted in to receive marketing information, Easy Mobile Tech may use your Personal Data in the following ways:

1. to keep you informed of the latest Easy Mobile Tech products and services by Email. If you wish to receive information of such products and services, please tick the opt-in box provided when registering on this website;
2. to administer any prize draws or competitions you may enter;
3. to provide users with information regarding updates or additional services available through the Website;
4. to improve Easy Mobile Tech profile of you so that Easy Mobile Tech can provide you with a better and more personal service;
5. to carry out Easy Mobile Tech’s own demographic research analysis. For this purpose, Easy Mobile Tech may combine your information in aggregated form (i.e. anonymous) with information about other users; and

2.3. Unfortunately, the transmission of information via the internet is not completely secure. Although Easy mobile Tech will do its best to protect your Personal Data, Easy Mobile Tech cannot guarantee the security of your data transmitted to the Website and any transmission is at your own risk. Once Easy Mobile Tech has received your Personal Data, Easy Mobile Tech will use strict procedures and security features to try to prevent unauthorised access

2.4. Easy Mobile Tech will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website.

3. Children / Minors

Our services are not directed to children under 16. If you learn that a child under 16 has provided us with personal information without consent, please contact us immediately on email to data@easymobiletech.com and we will respond within 5 working days.

4. Disclosure of Personal Data

4.1. Easy Mobile Tech may give Personal Data about you to employees and agents of Easy Mobile Tech to administer any accounts, products and services provided to you by Easy Mobile Tech now or in the future, who may use it for purposes related to the use of the Website.

4.2. Easy Mobile Tech may disclose your Personal Data to third parties:

1. to protect the rights, property, or personal safety of Easy Mobile Tech personnel, other users and the public;
2. to enforce terms and conditions;
3. where Easy mobile Tech is under a duty to disclose or share your Personal Data to comply with any legal obligation;
4. for the purposes of fraud protection and crime reduction (including by providing information to the police about any stolen, blocked, counterfeit or fake devices); and
5. to carry out Easy Mobile Tech marketing and promotional communications, research and analysis (in an aggregated form only).

5. IP Addresses and Cookies

5.1. Easy Mobile Tech may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about users’ browsing actions and patterns, and does not identify any individual.

5.2. For the same reason, Easy Mobile Tech may obtain information about your general internet usage by using a cookie. Cookies are small data files sent by a web server to a web browser to enable the server to collect information back from the browser. They contain information that is transferred to your computer’s hard drive. Easy Mobile Tech uses cookies to track usage of the Website, to identify returning users and to enable Easy Mobile Tech to customise parts of the Website according to users’ previous browsing habits at the site. Consequently, they help us to improve the Website and to deliver a better and more personalised service.

5.3. You can delete cookies from your hard drive at any time. You may also be able to set your browser to disable cookies. However, you should be aware that, if you disable cookies, this may limit your ability to enjoy the full functionality of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, Easy Mobile Tech system will issue cookies when you log on to the Website.

6. Security

Easy Mobile Tech takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorised access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

7. Third Party Links

7.1 The Website may, from time to time, contain links to and from websites of Easy Mobile Tech’s partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and Easy Mobile Tech does not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

8. Data Retention

8.1 Data collected by Easy Mobile Tech may be retained depending on the following ways;

1. If you were to opt in to receive marketing data, your name and email address will be retained for five years after your last transaction;
2. If you didn’t opt in, your personal data mentioned in section 3 of this policy, for three years after your last transaction;
3. Your order information will be kept for seven years due to financial regulations;

9. Acceess to Information

9.1. The Act gives you the right to access and rectification or erasure of personal data or restriction of processing information held about you. Your right of access can be exercised in accordance with the Act.

9.2. If you feel like Easy Mobile Tech are not fulfilling their duties when protecting your data, you can lodge a complaint with the Information Commissioners Offices at the following link – https://ico.org.uk/concerns/

10. Changes to this Privacy Policy

10.1. We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the services after those changes are in effect, you agree to the revised policy.

Last Updated 24th May 2024